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Testimonials

Testimonials

Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.

If you feel we’ve gone above and beyond in supporting you through this difficult time or would simply like to reach out and say thanks, contact us to share your thoughts or submit a testimonial below. It means the world to us to hear from you and know that we’ve made a difference.

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I felt that I must let you know of my experience working with your business. My father passed away in Arizona. I live in California. As soon as I heard that he passed I gave myself one day to gather as much information as I could before I flew to Phoenix. I understood he pre-planned for cremation but I didn’t know where. The Neptune Society recommended I call your office. The lady who answered the phone could not locate his name – I thanked her for her time and was ready to hang up but she said I should talk to Clent. You confirmed that you could not locate his name but offered to help us if we needed anything. I had no plans on calling you again but kept your name and number in my notes “just in case” because I liked your voice and you seemed to care. I arrived in town with my sisters and found my father’s will. By the time we got in touch with the service he used (donating his body for research) they did not want his remains – it was too late. We were a little frantic because it was 3 pm and we had to leave town the next morning. My sister called your number and we asked for Clent but ended up with a 4 pm appointment with James Chance. James was very welcoming, caring and got us through the paperwork with ease. We even joked a little here and there. This is my first time having to make arrangement for a loved one and I was totally impressed with how every little thing was handled. That was good enough. What really blew me away is the help James provided after we left. After a couple of follow up emails for signatures and address confirmation I thought that would be the end of our correspondence. I was then concerned about how to follow up with Social Security and the Veteran’s Administration so I asked James a simple question. That turned into him offering to help with paperwork. He wrote “I’ve attached the form if you want to do it yourself, but if you’d like me to fill it out for you, I’d be honored to assist you. I burst into tears and called one of my sisters to let her know how much he was willing to help us. I can’t list every thing he helped us with but it was above and beyond any service I was expecting. These may seem like easy and simple things to take care of but when you grieving and trying to honor a parent, these gestures of kindness are huge!! Thank you and James for all you have done for our family!

Diane Haras

November 27, 2019

I cannot thank the staff at Heritage enough for their care, compassion and professionalism in helping us with the arrangements and service for my mother who passed away a few weeks ago. Every dealing we had with the staff was impressive, especially James, who answered our questions, and assisted us every step of the way. I highly recommend Heritage. I feel confident you will be extremely pleased with the assistance they will provide.

Holly Bennett

November 14, 2019

We want to thank Noelle Gaffney for her kindness and caring for us during this deeply difficult time. No matter what our concern she was ready to help us and advise when we asked. Her special ability to relieve our anxiety is especially appreciated. Many people who attended the service commented on the beautiful tribute to our son. Thank you, Noelle

Farrell and Lydia Whitey

September 03, 2019

My family was in funeral service in the Valley for nearly 1oo years. Now in Prescott, I was privileged to assist a new neighbor with her pre arrangements. We met with Karyl at Heritage Memory Park to complete these arrangements. Karyl was instructive, compassionate and dealt with integrity. She facilitated this process with grace and dignity, my neighbor and I left feeling as though we made a new friend. Excellent customer service.

Posey Moore Nash

June 13, 2019

I want to thank Director Chrystle Strippelman for helping me put everything together for my father, Peter Mara's Funeral. I don't think anything could have been more perfect along with the personal items that she gave me for remembrance of my dad. Everything was great for a celebration of his life. You helped me 16 years ago with my mother's funeral and I remember how good your service was for her and that is why I came back

Ed Mara

September 11, 2018

We are deeply grateful for your kindness and compassion. Losing a loved one is extremely difficult and the planning stages only adds to the stress for family members, Everyone who worked at Heritage took over and helped us plan and execute a wonderful tribute to our loved one William (Bill) Waldron. Thank you for everything you did.

Michael & Debra Waldron

August 17, 2016

I want to thank patty,deane sharron and benjamin for being so thoughtful and caring during such a sad time for myself and my family.We appreciate your cccompassion.

Alicia Wessel

April 04, 2016

Heritage Arrowhead Funeral Center
(623) 362-3255
7545 W. Rose Garden Ln., Glendale, AZ 85308

Sunwest Funeral Home, Cemetery & Crematory
(623) 974-2054
12525 NW. Grand Ave., El Mirage, AZ 85335

Heritage Memory Mortuary
(928) 445-1881
131 Grove Ave., Prescott, AZ 86301

Heritage Memorial Park
(928) 775-5310
12000 E. Heritage Memorial Ln., Dewey, AZ 86327

Heritage Coolidge Funeral Home
(520) 723-7755
410 W. Roosevelt Ave., Coolidge, AZ 85128

Heritage Casa Grande Funeral Home and Cremation Society of Arizona
(520) 836-5555
1575 E. Florence Blvd., Casa Grande, AZ 8512

Heritage Florence Funeral Home
(520) 868-0457
360 N. Park St., Florence, AZ 85232

Chino Valley Funeral Home
(928) 636-8225
480 W. Palomino Rd., Chino Valle, AZ 86323

Heritage Funeral Chapel
(623) 974-3671
6830 W. Thunderbird Rd., Peoria, AZ 85381


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